Shipping policy

Shipping Policy


**Last Updated:** [DATE]


Thank you for shopping with **Fashro**. We strive to deliver your order safely and as quickly as possible. Please read our shipping policy below for details on order processing, delivery, and shipping.


## 1. Order Processing


All orders are processed within **1–2 business days** after payment confirmation.


* Orders are processed on business days only (Monday to Saturday, excluding public holidays).

* Orders placed after business hours, on Sundays, or on public holidays will be processed on the next business day.

* During sales, holidays, or high-demand periods, processing may take slightly longer.


## 2. Shipping Methods


We partner with trusted courier services to ensure safe and timely delivery.


Available shipping methods include:


* Standard Shipping

* Express Shipping (where available)


The shipping option available for your location will be displayed during checkout.


## 3. Delivery Timeframes


Estimated delivery times after your order has been shipped:


* **Metro Cities:** 3–5 business days

* **Other Cities & Towns:** 4–7 business days

* **Remote Areas:** 5–10 business days


Delivery times are estimates and may vary depending on your location and courier service.


## 4. Shipping Charges


Shipping charges are calculated at checkout.


* **Standard Shipping:** Free

* **Express Shipping (if available):** ₹59

* **Free Shipping:** On all prepaid orders above **₹999**


Any applicable shipping charges will be clearly displayed before payment.


## 5. Order Tracking


Once your order has been shipped, you will receive:


* A shipping confirmation email.

* A tracking number.

* A tracking link to monitor your shipment in real time.


If you do not receive tracking information within **24 hours of dispatch**, please contact us at **[fashro.in25@gmail.com](mailto:fashro.in25@gmail.com)**.


## 6. Delivery Issues & Delays


While we work hard to deliver orders on time, delays may occasionally occur due to:


* Bad weather

* Public holidays

* Courier service disruptions

* Incorrect or incomplete shipping addresses

* Unforeseen circumstances beyond our control


If your order is significantly delayed, please contact us at **[fashro.in25@gmail.com](mailto:fashro.in25@gmail.com)**, and we will assist you as quickly as possible.


## 7. Incorrect Shipping Information


Please ensure that your shipping address and contact details are accurate before placing your order.


Fashro is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.


Additional shipping charges may apply if an order needs to be re-shipped.


## 8. Lost or Damaged Packages


If your package is lost or arrives damaged, please contact us within **7 days** of the expected delivery date.


Please provide:


* Your order number

* Photos of the damaged package or product (if applicable)


We will investigate the issue with our courier partner and work towards a suitable resolution.


## 9. International Shipping


Currently, **Fashro ships only within India**.


We do not offer international shipping at this time. If international shipping becomes available in the future, this policy will be updated accordingly.


## 10. Contact Us


If you have any questions regarding shipping, please contact us:


**Fashro Customer Support**

**Email:** **[fashro.in25@gmail.com]

**Business Hours:** Monday – Saturday, 10:00 AM – 6:00 PM (IST)